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All competent law firms work hard for their clients. But hard work, by itself, is not enough. Often, it's the approach, not just the effort, that really counts. Here are some of the key guideposts that characterize our approach to the client matters that are entrusted to us.
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We reject the “corporatization” of the practice of law. We believe that the large corporation business model that has become so prevalent among law firms is the wrong way for lawyers to service their clients. Large organizations must necessarily depend on standardized approaches and layers of authority that run counter to the flexibility, creative decision-making, and quick response time on which a productive attorney-client relationship depends. We have chosen a different structure, and it works.
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We reject the trend toward sub-specialization in the law. Businesses need lawyers who can pro-actively spot problems before they get out of hand. For that reason, we make sure that the attorney primarily responsible for a client relationship has the kind of diverse experience and legal background that will enable a continuing “big picture” approach. This runs counter to the trend -- many business law firms have become amalgams of individual sub-specialists who cannot see beyond the walls of their sub-specialty. At the same time, we have the ability to draw on an extensive network of sub-specialists, both inside and outside our firm, as and when needed. We believe this provides our clients with the best of both worlds.
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We really focus on the prevention of litigation. Lots of law firms say it. We really do it. It’s a passion. Our writing on the subject has been published on a national level. We even operate our own preventive law training and consulting firm, Counsel Consulting Group, LLC , that helps companies across the country minimize risks and avoid liabilities.
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We understand that law firms are service businesses. We tell our young lawyers that they are not just professionals, they are service professionals. There’s a difference. We have grown because our clients consider us their partners. We are not deal breakers. We do not pour fuel on fires. We know the importance of proactive communication. We return calls. We keep you advised. We are amenable to sensible, alternative fee arrangements that involve risk sharing and accountability. If you need it by Wednesday, that’s when you’ll have it.
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We manage overhead and costs by leveraging technology. We make it our business to stay on the leading edge of the technologies that create efficiencies and reduce overhead. We use professional trainers to make certain that our attorneys know how to use the tools we give them. We capture and catalogue our work product so that we do not have to reinvent wheels. The result is that our overall cost of doing business is less, we work more quickly and efficiently, and it all gets passed on to our clients.
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